Help Desk & Support
If you want to offer assistance to your customers around the clock, our help desk services are the solution. Your company can provide information to our representatives so every call can be handled quickly and effectively. MyAnswering.com can also transfer calls directly to your on-call personnel. With a help desk powered by MyAnswering.com, you can maximize both your company's resources and customer satisfaction.
The task of answering customer callers' questions and providing help desk support is time consuming and stressful for your in-house staff; but with the help of our professional live operators; your employees can focus on core business functions. Our goal is to help your business succeed, because our success drives your success. For this reason, we are never finished working for you. We continuously rededicate ourselves to improve the quality of service, gather internal statistical information, and record voices for tracking, throughout the life of your account.
At MyAnswering.com, 100% of our business call centers are located in the United States, so all of our operators speak English flawlessly. We also employ bilingual operators to handle the concerns of your Spanish speaking customers. Our 40 years of experience offering help desk and support services have made us trusted and used by businesses in a wide variety of industries.We understand that customers' problems and assistance needs do not always occur during your office hours, which is why we guarantee that live operators are available 24/7/365. Our services will increase your customer service satisfaction levels and customers' trust in your company.
Call a MyAnswering.com representative today, to get quality help desk and support services from our U.S. call centers and live operators.